markofu’s blog

There's a mis-conception around the role of a "Support Engineer".  As a clue, it's not what Urban Dictionary   says   - A person whose job is to answer calls from customers of a small- to large-sized company...... They are teathered to a their desk all day via phone headset........ phone jockeys usually hate their jobs.......they are are paid well enough..........until they completely burn out, and hate everyone.   and doesn't always involve this - Image Source: http://half-bakedbaker.blogspot.ie/2009/11/cannoli-and-broken-computer.html As you can see  here , there's lots of open roles in  10gen  and more specifically with 10gen, in  Dublin . I thought I'd write this quick blog to explain what Support Engineers actually do and why I joined 10gen as a "Support Engineer". I could be wrong but didn't Google come up with term " Site Reliability Engineer " to do away with the stigma associated with being a...

So I'd the pleasure of talking with Chris John Riley, from Eurotrash , on the night of Sunday, July 1st (yes, Chris isn't a football fan so I good-heartedly missed the half-time discussion of Spain's titi-taka brillance). Chris wanted to chat with me about my experience sitting the GIAC GSE exam and lab earlier this year. As always, I thoroughly enjoyed chatting with Chris and I hope it's not too painful listening to me on the podcast . I don't know much but what I would say is stay hydrated, eat as well as you can, prepare Source: http://matchphrases.com/images/large/legends3.jpg properly and have fun!! There's a reason that the GSE has a low pass rate, so going in relaxed makes a huge difference. Enjoy the podcast and if you've any questions on the GSE, just shout :)